Philippine Airlines, PR series flights at Kuala Lumpur International Airport (KUL)

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Philippine Airlines, is the flag carrier of the Philippines and is the first and oldest commercial airline in Asia operates scheduled services from its main base at Ninoy Aquino International Airport of Manila.

As of early 2026, Philippine Airlines serves more than 40 international destinations (including some operated through codeshare) in 20 countries, including Malaysia.

Contact Philippine Airlines

Philippine Airlines offers scheduled flights between Ninoy Aquino International Airport, Manila, and Kuala Lumpur International Airport (KLIA), Terminal 1.

Philippine Airlines Kuala Lumpur Contact Information

City Office

M-10 Mezzanine Floor
Wisma UOA II
No.21 Jalan Pinang
50450 Kuala Lumpur
Malaysia

Tel: +603 2181 6988 / 3988

Email: prkulsales@pal.com.ph

Office Hours: 9:00 am - 6:00 pm (Monday - Thursday) / 9:00 am - 5:00 pm (Friday)

Closed on Weekend and Public Holidays.

Airport Office

Lot S43, Airline Offices
Level 4 Mezzanine Floor
Main Terminal Building (MTB)
KLIA 64000 Sepang
Malaysia

Tel: +603 8776 6482 / 6485

Email: kulkzpr@pal.com.ph

Office Hours: 9:00 am - 5:00 pm (Mon/Wed/Fri/Sun) / 8:30 am - 5:30 pm (Tue/Thu/Sat)

Inquiries managed by Philippine Airlines Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Check-in Kiosk
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Philippine Airlines Customer Service Hotline in Manila as below:

Head Office (HQ) Tel Number Office Hours
Philippine Airlines
PNB Financial Center, CCP Complex
Macapagal Avenue
Pasay City
Philippines
+63 2 8855 8888
1 800 435 9725 (USA/Canada)
24 hours daily

Before boarding your Philippine Airlines flight, you may wish to confirm the details for:



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