AirAsia, AK series flights at KLIA (KUL) Terminal 2 (klia2)
KLIA.Info » Airlines at KLIA Terminal 2 » AirAsiaAirAsia is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. The AirAsia Group operates scheduled domestic and international flights from its main hub at Terminal 2 (klia2), the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia.
AirAsia's registered office is in Petaling Jaya, Selangor, Malaysia while
its head office is located near KLIA. All its Kuala Lumpur departures and arrivals operate through
Terminal 2 (klia2).
As of December 2025, AirAsia (including its subsidiaries and long-haul sister
airline AirAsia X) serves over 165 destinations globally, including some
operated through codeshare agreements, as well as several domestic destinations
in Malaysia.
Contact AirAsia
AirAsia operates scheduled services from Kuala Lumpur International Airport (KUL), Terminal 2 (klia2), to various domestic and international destinations.
| AirAsia Kuala Lumpur Contact Information |
|---|
Tel: +603 8660 4600 / 4333 (HQ Admin) Office Hours Monday - Friday : 9:00 am - 6:00 pm (Office) Weekend and Public Holiday : Closed AirAsia Lost & Found Office Domestic Flights: +603 8778 5494 International Flights: +603 8778 5495 Operation Hours: 4:00 am - 12:00 am |
Inquiries managed by AirAsia Kuala Lumpur Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Premium Red Lounge
- Airport Facilities
- Delayed Flights
- Tune Hotels
- Travel Insurance
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Premium Flatbeds
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Freedom Flyer Programme
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact AirAsia Customer Service in Kuala Lumpur as below:
| Head Office (HQ) | Chat Bot | Office Hours |
|---|---|---|
| AirAsia RedQ Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur 64000 KLIA Selangor, Malaysia |
https://support.airasia.com/ | 24x7 |
Before boarding your AirAsia flight, you may wish to confirm the details for:
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