Lion Air, JT series flights at Kuala Lumpur International Airport (KUL)

KLIA.Info » Airlines at KLIA » Lion Air

PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost carrier based in Jakarta. It is the country’s largest privately run airline and the second-largest airline overall.

Lion Air (JT/LNI)

Established in 1999, Lion Air has seen tremendous growth in the past several years, having acquired over 100 aircraft with nearly 500 more on order. With its subsidiary Wings Air and Batik Air, Lion Air is the Indonesia's largest airline's group.

As of early 2026, Lion Air serves 5 international destinations (including some operated through codeshare) in 5 countries, including Malaysia.

Contact Lion Air

Lion Air offers scheduled flights between Soekarno-Hatta International Airport, Jakarta, and Kuala Lumpur International Airport (KLIA), Terminal 1.

Lion Air Kuala Lumpur Contact Information
Malaysia Ticketing Office Lot CPVD 24, Anjung Tinjau Main Terminal Building Level 5, No. S-28 Kuala Lumpur International Airport Sepang, Selangor Tel: +603 7841 5333 (Call Center) / +62 811 193 80888 (Whatsapp) Email: info@lionair.co.id / customercare@lionair.co.id / kulkk@lionair.co.id Office Hours Monday - Friday : 8:30 am - 5:30 pm Closed on Weekend and Public Holidays

Inquiries managed by Lion Air Kuala Lumpur Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Check-in Kiosk
Unaccompanied Minor
Baggage Allowance
Duty Free Shopping
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight WIFI
Airport WIFI
In-Flight Entertainment
Airport Concierge Service
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Codeshare Partners

In-Flight Meals
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
Batik Air Club
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Travel Insurance
T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Lion Air Customer Service Hotline in Jakarta as below:

Head Office (HQ)	Tel Number	Office Hours
Lion Air Tower 7 Gajah Mada Jakarta, 10130 Indonesia	+62 21 6379 8000 (Indonesia) +65 6339 1922 (Singapore) +603 7841 5333 (Malaysia) +6280 4177 8899 (Australia) +62 811 193 80888 (Whatsapp)	24x7

Before boarding your Lion Air flight, you may wish to confirm the details for:

Cancellation and Refund

Ticket Office

Airlines