Garuda Indonesia, GA series flights at Kuala Lumpur International Airport (KUL)

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Garuda Indonesia, is the international airline operates scheduled services from its main base at Soekarno-Hatta International Airport, Jakarta to destinations across Oceania and Asia. It is flag carrier of Indonesia and named after the holy bird Garuda of Hinduism and Buddhism, and the national emblem of Indonesia.

Garuda operated an extensive network of flights all over the world, with regularly scheduled services to Los Angeles, Paris, Rome and other cities in Europe and Asia. On 5 March 2014, Garuda Indonesia officially joined the SkyTeam alliance and becomes its 20th member. The inclusion of Garuda Indonesia adds 40 new destinations to SkyTeam’s global network and strengthens the alliance presence in Southeast Asia and Australia.

As of December 2025, Garuda Indonesia's total network comprises around 96 destinations, with roughly ~24 international and ~72 domestic.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Soekarno-Hatta International Airport, Jakarta, and Kuala Lumpur International Airport (KLIA), Terminal 1.

Garuda Indonesia Kuala Lumpur Contact Information

City Office

PT Garuda Indonesia (Persero)
TBK Unit 2-2 Second Floor, KL Trillion
No 338 Jalan Tun Razak
50400 Kuala Lumpur
Malaysia

Tel: +603 2702 6298 / 6299

Office Hours: 8:30 am to 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays.

Airport Office

Lot S23 – S24, Level 4
KLIA Main Terminal Building
64000 Sepang
Selangor, Malaysia

Tel: +603 8776 6054
 

Inquiries managed by Garuda Indonesia Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Customer Service Hotline in Jakarta as below:

Head Office (HQ) Tel Number Office Hours
Garuda Indonesia
Management Building
3d Floor Soekamo-Hatta International Airport
Cengkareng
Jakarta, 19120
Indonesia
+62 21 2351 9999 24x7

Before boarding your Garuda Indonesia flight, you may wish to confirm the details for:



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