Vietnam Airlines Check-in Information at Kuala Lumpur International Airport (KUL)

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The following check-in options are available for passengers flying with Vietnam Airlines.

Online Web / Mobile Check-in

Online check-in for Vietnam Airlines available from 24 hours to 60 minutes before scheduled departure.

Use the Vietnam Airlines website or mobile app to check in and download or print your boarding pass.

Self Service Check-in Kiosk

Self-service check-in kiosks are available in the Departure Hall at KLIA, allowing you to check in and print your boarding pass and baggage tags.

Kiosk check-in is open from 4 hours up to approximately 90 minutes before departure.

Please note that not all passengers are eligible. Travelers requiring special assistance, unaccompanied minors, or those with extra-seat bookings cannot use kiosk check-in.

Airport Counter Check-in

Location: Terminal 1, Kuala Lumpur International Airport (KUL).

Check-in counters open 3 hours before departure and close 60 minutes prior to departure.

If departing from a country/location where Vietnam Airlines check-in counters do not support online check-in (or if you have checked baggage), you must complete check-in at the airport counter.

Arrival advice: Passengers are advised to arrive at least 180 minutes before departure to allow sufficient time for check-in and other formalities.

For any check-in inquiries at KLIA, please contact the Vietnam Airlines Kuala Lumpur Office at Tel: +603 3 2031 1666 / 1555.

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