Qantas Airways, QF series flights at Kuala Lumpur International Airport (KUL)

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Qantas Airways is Australia's flag carrier and largest airline by fleet size, international flights, and destinations. It is one of Australia’s international airlines operating scheduled commercial services to Kuala Lumpur, Malaysia, through a codeshare partnership with Malaysia Airlines.

Qantas also owns Jetstar Airways, a low-cost airline that operates both international services from Australia and domestic services within Australia and New Zealand; and holds stakes in a number of other Jetstar-branded airlines.

As of early 2026, Qantas Airways serves about 35 international destinations (including some operated through codeshare) in 25 countries, including Malaysia.

Contact Qantas Airways

Qantas Airways operates scheduled services between Sydney Airport, Sydney, and Kuala Lumpur International Airport (KLIA), Terminal 1, through a codeshare partnership with Malaysia Airlines.

Qantas Airways Kuala Lumpur Contact Information

Kuala Lumpur GSA Office

H Travel Sdn Bhd
Unit 8.02
Level 8, AMODA
22 Jalan Imbi
55100 Kuala Lumpur
Malaysia

Tel: +603 2713 3911 (9:00 am to 5:30 pm, Monday to Friday)

Tel: +603 2053 5033 (24 hours, daily)

Inquiries managed by Qantas Airways Kuala Lumpur GSA Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Qantas Airways Customer Service Hotline in Sydney as below:

Head Office (HQ) Tel Number Office Hours
Qantas Airways
10 Bourke Road
Mascot NSW 2020
Australia
+61 2 9691 3636
+61 2 8222 2439
13 13 13 (Australia only)
24x7

Before boarding your Qantas Airways flight, you may wish to confirm the details for:



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