Etihad Airways, EY series flights at Kuala Lumpur International Airport (KUL)

KLIA.Info » Airlines at KLIA » Etihad Airways

Etihad Airways is the flag carrier and the second-largest airline of the United Arab Emirates, after Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport (OMAA - ICAO).

Etihad Airways (EY/ETD)

Etihad Airways is the third largest airline in the Middle East and it is the second largest airline in the UAE, after the Dubai-based airline Emirates. Its main base is Abu Dhabi International Airport.

As of early 2026, Etihad Airways serves more than 90 international destinations (including some operated through codeshare), including Malaysia.

Contact Etihad Airways

Etihad Airways offers scheduled flights between Abu Dhabi International Airport, Abu Dhabi, and Kuala Lumpur International Airport (KLIA), Terminal 1.

Etihad Airways Kuala Lumpur Contact Information
Kuala Lumpur Office Tel: +603 8408 1257 Operation Hours Mandarin: 0900 - 1700 (Mon - Fri) English & Arabic: 24/7

Inquiries managed by Etihad Airways Kuala Lumpur Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Check-in Kiosk
Unaccompanied Minor
Baggage Allowance
Duty Free Shopping
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight WIFI
Airport WIFI
In-Flight Entertainment
Airport Concierge Service
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Codeshare Partners

In-Flight Meals
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
Etihad Guest Program
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Travel Insurance
T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Etihad Airways Customer Service Hotline in Abu Dhabi as below:

Head Office (HQ)	Tel Number	Office Hours
Etihad Airways New Airport Road Khalifa City A, PO Box 35566 Abu Dhabi United Arab Emirates	+971 600 555 666	24x7

Before boarding your Etihad Airways flight, you may wish to confirm the details for:

Cancellation and Refund

Ticket Office

Airlines