British Airways, BA series flights at Kuala Lumpur International Airport (KUL)

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British Airways, often shortened to BA, is the flag carrier airline of the United Kingdom and it is the largest airline in the United Kingdom based on fleet size. When measured by passengers carried, it is second-largest in United Kingdom, behind easyJet.

As of late 2025, British Airways serves over 200 destinations in around 80 countries, including Kuala Lumpur, Malaysia, from its primary hub at London Heathrow Airport, making it one of Europe’s most well-connected international airlines.

Contact British Airways

British Airways offers scheduled flights between London Heathrow Airport, London, and Kuala Lumpur International Airport (KLIA), Terminal 1.

British Airways Kuala Lumpur Contact Information

Kuala Lumpur Office

Tel: +603 7712 4747

Email: sales.malaysia@ba.com

Working Hours

Monday - Friday : 9:00 am - 12:00 pm / 1:00 pm - 5:30 pm (Local Time)

Closed on Weekend and Public Holidays
 

Inquiries managed by British Airways Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact British Airways Customer Service Hotline in United Kingdom as below:

Head Office (HQ) Tel Number Office Hours
British Airways Plc.
Waterside
PO Box 365
Harmondsworth, UB7 0GB
United Kingdom
+44 20 8738 5050 Mon-Fri : 09:00~17:30
Sat, Sun, Public Holiday : Closed

Before boarding your British Airways flight, you may wish to confirm the details for:



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