Air Macau, NX series flights at Kuala Lumpur International Airport (KUL)

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Air Macau is the flag carrier of Macau. As of early 2026, it operates services to 29 destinations in Mainland China, Indonesia, Japan, Malayssia, South Korea, Taiwan, Thailand and Vietnam, from the airline's home base at Macau International Airport.

Air Macau has its own frequent flyer program called Lotus Miles (formerly Privileges). On 1 January 2015, Privileges merged with Phoenix Miles, which is the frequent flyer program of Air China, hence retaining the current Lotus Miles.

Contact Air Macau

Air Macau offers scheduled flights between Macau International Airport, Macau, and Kuala Lumpur International Airport (KLIA), Terminal 1.

Air Macau Kuala Lumpur GSA Contact Information

Kuala Lumpur GSA Office

Pacific World Travel Sdn Bhd
Suite 1001, Level 10
Wisma Lim Foo Yong
86, Jalan Raja Chulan
50200 Kuala Lumpur
Malaysia

Tel : +603 2144 2500 (15 lines)

Reservation & Ticketing

Telephone No. : +603 2144 2500

Contact Person : Kelly Wong

Email: malaysia@airmacau.com.mo

Inquiries managed by Air Macau Kuala Lumpur GSA Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Check-in Kiosk
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Lotus Miles Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Air Macau Customer Service Hotline in Macau as below:

Head Office (HQ) Tel Number Office Hours
Air Macau
EM Macau
Rua de Berlim, Nº 6-16
Tai Fung Bloco II
Rés-do-Chão D
+853 8396 5555 (Macau)
+86 400 136 8888 (Mainland China)
07:30-22:30 daily

Before boarding your Air Macau flight, you may wish to confirm the details for:



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