Air Macau, NX series flights at Kuala Lumpur International Airport (KLIA)

Air Macau is the flag carrier of Macau. It operates services to 24 destinations in Mainland China, Indonesia, Japan, Singapore, South Korea, Taiwan, Thailand and Vietnam, from the airline's home base at Macau International Airport.

As of February 2025, the airline operates 24 destinations including 15 destinations in mainland China. The carrier is one of the subsidiary airlines of Air China, which also includes Shenzhen Airlines, Shangdong Airlines, Dalian Air, Inner Mongolia Airlines and Beijing Airlines.

Contact Air Macau

Air Macau offers scheduled flights to Kuala Lumpur (KLIA), Malaysia.

Air Macau Malaysia Contact Information

Kuala Lumpur GSA Office

Pacific World Travel Sdn Bhd
Suite 1001
Level 10, Wisma Lim Foo Yong
86, Jalan Raja Chulan
50200 Kuala Lumpur
Malaysia

Tel : +603 2141 3899 (total 15 lines)

Reservation & Ticketing

Telephone No. : +603 2144 2500

Contact Person : Kelly Wong

Email: malaysia@airmacau.com.mo



Inquiries handled by Air Macau Malaysia GSA Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Airport Self Service Kiosk Check-in
  • Unaccompanied Minor Service
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Products
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Flight Messaging Service
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance
  • Air Macau App
  • Phoenix Miles

Air Macau has its own frequent flyer program called Lotus Miles (formerly Privileges). On 1 January 2015, Privileges merged with Phoenix Miles, which is the frequent flyer program of Air China, hence retaining the current Lotus Miles.

If you're unable to find the answer from a local agent, please contact Air Macau HQ Customer Office in Macau as below:

Head Office (HQ) Tel Number Office Hours
Air Macau
EM Macau
Rua de Berlim, Nº 6-16
Tai Fung Bloco II, Rés-do-Chão D
+853 8396 5555 (Macau)
+86 400 136 8888 (Mainland China)
07:30-22:30
Monday to Sunday & Public Holidays

Before boarding an Air Macau flight, consider reviewing the following information:



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