Air Astana, KC series flights at Kuala Lumpur International Airport (KUL)
KLIA.Info » Airlines at KLIA » Air AstanaAir Astana is the principal airline and the flag carrier of the Republic of Kazakhstan, based in Almaty, Kazakhstan. It operates scheduled domestic and international services on 65 routes from its main hub, Almaty International Airport, and from its secondary hub, Astana International Airport.
Air Astana's 65 routes include most major cities in Kazakhstan and an
increasing number of neighboring Central Asian and Russian cities.
As of early 2026, Air Astana serves more than 45 international destinations
across 22 countries, including Malaysia, with some routes operated through
codeshare agreements.
Contact Air Astana
Air Astana offers scheduled flights between Almaty International Airport, Almaty, and Kuala Lumpur International Airport (KLIA), Terminal 1.
| Air Astana Kuala Lumpur Contact Information |
|---|
Kuala Lumpur GSA Office AVIAREPS Global Alliance Travel Sdn Bhd Suite 1604, Level 16 Wisma Chuang 34, Jalan Sultan Ismail 50250 Kuala Lumpur Malaysia Phone: +603 2148 8033 Working Hours Monday - Friday: 9:00 am - 6:00 pm (local time) |
Inquiries managed by Air Astana Kuala Lumpur GSA Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Check-in Kiosk
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Airport Concierge Service
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Reward Program
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Frequent Flyer Program
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Travel Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact Air Astana Customer Service Hotline in Almaty as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
| 4A Zakarpatskaya street Almaty 050039 Kazakhstan |
+7 727 258 4135 +7 727 258 4136 |
9:00 - 18:30 (Mon-Fri) |
Before boarding your Air Astana flight, you may wish to confirm the details for:
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