9 Air, AQ series flights at Kuala Lumpur International Airport (KLIA) Terminal 2

9 Air is a Chinese low-cost airline founded on February 12, 2014, with its main hub at Guangzhou Baiyun International Airport.

 The airline operates domestic and international routes, primarily serving major cities across China. While 9 Air does not publicly advertise a specific loyalty program, it focuses on budget-friendly travel options. The airline's headquarters is located in Baiyun District, Guangzhou, Guangdong, China. .

Contact 9 Air

9 Air offers scheduled flights to Kuala Lumpur (KLIA) Terminal 2, Malaysia.

9 Air Malaysia Contact Information

Kuala Lumpur Office

As of February 2025, 9 Air does not have a dedicated office in Kuala Lumpur.

For assistance, you can contact their customer service team directly:

Customer Service:
400 105 1999

Email:
JYKF@9air.com

Working Hours : 24x7



Inquiries handled by 9 Air Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Airport Self Service Kiosk Check-in
  • Unaccompanied Minor Service
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Products
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Flight Messaging Service
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance
  • 9 Air App
  • Flyer Program

9 Air offers all-economy seating across its fleet. The cabin includes extra leg room seats, the ability to buy on board meals, and non-alcoholic drinks.

If you're unable to find the answer from a local agent, please contact 9 Air HQ Customer Office as below:

Head Office (HQ) Tel Number Email
9 Air
No. 1501, Fanghua Highway
Renhe Town, Baiyun District
Guangzhou
510470 Guangdong, PRC
400 105 1999 (24x7) JYKF@9air.com

Before boarding an 9 Air flight, consider reviewing the following information:



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