International Departures Guides at KLIA

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The Kuala Lumpur International Airport (KLIA) departure hall is on Level 5 (top level) of the Main Terminal Building (MTB), and caters to both domestic and international departures.

There are a total of 216 check-in counters along six check-in islands, identified by alphabets A to M (excluding I). For tour groups, check-in counters are available at the Ground Level of MTB. Advance check-in as early as eight hours ahead of scheduled time of departure is also provided.

Some international departures are from the MTB while Satellite Building (Satellite A) caters solely to international departures. The MTB is linked, by an automated train shuttle (Aerotrain), with the four-armed Satellite A where international passengers make connections to other flights.

To speed up immigration clearance for departing passengers, there are 61 counters, and for arriving passengers, they can move rapidly through 69 immigration counters, 16 transfer counters and 32 customs counters as well as retrieve their baggage from one of 12 carousels (10 for international passengers and 2 for domestic passengers).

Step by Step International Departures Guides

- Passengers proceed through the international departure concourse.

- If you have yet to check-in your luggage, do so at this level.

- Take the escalator down to the mezzanine level a floor below and go through immigration.

- If your boarding gate is GATE A or GATE B, head towards the international gate lounges at the mezzanine level of the Contact Pier.

- If your flight departs from the Satellite A (GATE C), you must board the Aerotrain at the mezzanine level.

- Go to your relevant boarding gate at the Satellite A to await your flight.

Baggage Allowance

Most airlines allow a 20 kg allowance. Excess baggage charges are applicable if your baggage exceeds this weight. If your baggage is over-sized, check it in at the counter identified for this purpose at the end of the check-in lanes. Alternatively, you could choose to airfreight your excess baggage separately at a lower rate. Check with your airline for further information.

Departure Gates

Only passengers with boarding passes are allowed into the departure area. Please present your boarding pass to the security personnel at the entrance of the departure area, before proceeding to Immigration. In the interest of security, only passengers with valid boarding passes will be allowed into specific Departure Lounges. Present your boarding pass at the entrance of the Departure Lounge. You are advised to proceed to the Departure Lounge at least 30 minutes before departure time.

Complimentary luggage trolleys are available within the MTB. At the Covered Car Park, trolleys can be found at specific nests on all floors.

You can view real-time status of a flight as displayed on Flight Information Displays at the KLIA.

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