Domestic Arrivals Guides at KLIA

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Domestic arrival passengers in Kuala Lumpur International Airport (KLIA will pass through the arrival concourse located on Level 3. Passengers arriving at Satellite Building will have to board the Aerotrain to reach the Main Terminal Building (MTB).

Arrival at the MTB would be on the Mezzanine Level (Level 4) and access to the Arrival Level would be via lifts or escalators. These are located a short distance away from the Aerotrain. There are a total of 48 Immigration counters for arriving passengers and another 16 for transfer passengers. All foreigners are required to complete a disembarkation card before reaching this counter.

Complimentary luggage trolleys are available within the baggage reclaim area and within the MTB. Hand luggage trolleys are available outside arrival gates. At the Covered Car Park, trolleys can be found at specific nests on all floors. There are 12 baggage conveyors identified by alphabets A to M ('I' has been omitted).

For Transit Flight, keep tabs on real-time status of a flight as displayed on Flight Information Displays (FIDS) at the KLIA.

Domestic Arrivals

- Passenger will come from the gates at the domestic concourse and walk through a link bridge to claim their baggage.

- Go through the arrival concourse and you can catch your taxi or limousine at the arrival level curbside. If your friends / relatives are waiting for you at the car park pick-up zones, go up to mezzanine level via the skyways to reach to car park. Similarly passengers should take the bus at the ground level of the car park.

- For the tour groups, take the bus at the ground level of the MTB.

Lost Luggage

If you have lost your luggage in the aircraft, contact the respective Airlines ground handlers at their dedicated counters or the Airport Authority at Tel: 603 8787 8888. Contact the Airport Police at Tel : 603 8787 2222 if your baggage has been lost within the airport, or in a taxi on the way to the airport.

For baggage lost in an airport limousine, further assistance can be obtained from the Airport Limo Service at Free Phone : 1-800-880-737.

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