Lost & Found Counter at KLIA Terminal 1
KLIA.Info » Facilities and Services » Lost and Found CountersIf you happen to lose an item at the airport, you should firstly contact the relevant airline you are/were traveling with. It is strongly recommended that all travelers take up an appropriate travel insurance to cover any such losses that can occur as part of their journey.
If you have an inquiry about a lost or
found item, here's what you can do:
a) Items Lost at Airport Terminal - The centre is located at Level 2, Main
Terminal Building, KLIA Terminal 1 (next to Food Garden entrance, from Car Park Block C &
Block D).
The centre will store items that are found within the airport terminal vicinity
(excluding missing checked-in baggage and items lost in aircraft) for safe
keeping until it has been collected by its owner or for 30 days before
disposition.
Items that are found should be handed over to the personnel in-charge at the
Centre to be recorded and stored.
For further inquiries, please call KLIA Terminal 1 Lost and Found Centre at +603 8776
4312 (24x7)
Email: lostandfound@malaysiaairports.com.my
b) Items Lost in Aircraft and Missing Checked-In Baggage
Please contact the ground handler of the airline for assistance or contact the
details as listed below.
Malaysia Airlines Lost & Found Office
For items lost onboard at Malaysia Airlines (MAS), please contact the following:
Mishandled Luggage Office (MLO) (7:00 am - 11:59 pm)
Tel: +603 8777 2288
Email: MHLbags@malaysiaairlines.com.my
Batik Air Malaysia Lost & Found Office
MLO Office Operating hours : 4:00 am - 12:00 am
Tel: +6010 2888 741 (9:00 am - 6:00 pm)
Email: baggage@malindoair.com
Singapore Airlines Lost and Found Centre (Handling Agent Contact)
For items lost onboard at Singapore Airlines (SIA), please contact the
following:
Tel: +603 8776 5772 / 5773 (Pos Aviation, 24hrs)
Email: baggageservices@pos.com.my
GTR Lost & Found
Operating hours : 24hrs
Tel: +603 8776 5030
Email: gtr_kul_cbto@groundteamred.com
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