Lucky Air Cancellation and Refund Policy

Cancellation and Refund Policy

Lucky Air provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Cancellation Policy

By default, Lucky Air tickets are non-refundable, according to the fare rules of the ticket purchased.

• Cancellation rules vary based on fare type, travel class, route, and time of cancellation

• Some promotional or discounted fares do not allow cancellation or refund

• Tickets that permit cancellation may be subject to cancellation fees

• No-show passengers may forfeit the full ticket value unless otherwise stated in the fare conditions

Passengers are advised to review the fare rules carefully at the time of booking.

Refund Policy

Refunds are processed strictly in accordance with Lucky Air fare rules and conditions.

• Refunds are applicable only for refundable tickets

• Approved refunds are typically returned to the original form of payment

• Processing time may vary depending on the payment method and point of purchase

• Service fees, administrative charges, and penalties (if applicable) may be deducted from the refundable amount

• Tickets purchased through travel agents or third-party platforms must usually be refunded through the original issuing agent

For detailed information on refund and cancellation policies, please contact the Lucky Air Kuala Lumpur GSA Office at Tel: +603 2141 4540 or get in touch with your nearest ticketing agent.