EVA Air Cancellation and Refund Policy

Cancellation and Refund Policy

EVA Air provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Cancellation Policy

By default, EVA Air tickets are non-refundable, according to their fare rules.



Refund Policy

For

Baggage Fees

If the airline cancels the flight:

Prepaid baggage fees will be refunded automatically by EVA Air, or the airline may allow the credit to be applied to your new booking. You may also request a full refund through EVA Air’s website or by contacting customer service.

If you cancel the flight:

Prepaid baggage fees are non-refundable unless you purchased a refundable fare (which is uncommon on EVA Air) or the airline’s conditions specifically allow refunds. In most cases, the baggage fee is forfeited when the passenger cancels the booking.

For detailed information on refund and cancellation policies, please contact the EVA Air Kuala Lumpur Office at Tel: +603 2181 1122 or get in touch with your nearest ticketing agent.