Air Mauritius Cancellation and Refund Policy

Cancellation and Refund Policy

Air Mauritius provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Voluntary Cancellations

• Refunds depend on your fare type.

• Unused tickets: refund minus any cancellation fees.

• Partly used tickets: refund for unused portion only.

Airline Cancellations / Schedule Changes

If Air Mauritius cancels your flight, you can get:

• Full refund of unused ticket, or

• Rebooking on another flight at no extra cost.

Special Cases

• Bereavement or serious illness: flexible changes or refunds with proof.

Fees & Limitations

• Non-refundable tickets: fare is usually lost; taxes may be refundable.

• Refund requests must be made before ticket expires.

Extra Tips

• Check your fare rules before cancelling.

• Rebooking may be cheaper than cancelling.

• Refund times vary by payment method.

For detailed information on refund and cancellation policies, please contact the Air Mauritius Kuala Lumpur GSA Office at Tel: +603 2142 9161 / 9087 / 9157 or get in touch with your nearest ticketing agent.